The modern workplace is a demanding environment for leaders and managers. While legacy structures are being dismantled, some organisations are failing to create operational agility and improve service delivery. The integration of people, process, new working methods and technology is both a structural and management challenge.
The pressure to deliver immediate results while meeting the needs of a highly skilled and specialised workforce means our approach to management must change. Managers are no longer administrators but tacticians who must understand how to activate, empower and energise their teams.
This track focuses on aspects of modern management, from establishing change strategies to driving success with specialized employees and decentralized work.